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CRITTER CORNER: Helpline offers free advice
Is your beloved Fido or Fluffy driving you crazy with annoying, puzzling or destructive behavior? Have you tried seeking the advice of family, friends and your neighborhood "Animal-Whisper" wannabee to no avail? Try the Peninsula Humane Society & SPCA's Behavior Helpline, a free service for local residents who need not have adopted their pet from us. And there is no limit to the amount of times you may call, so if your pooch or kitty begins having another confusing or destructive behavior, you can call again."We can help with barking and chewing problems, separation anxiety and housetraining in dogs; and with spraying, clawing and nocturnal activity in cats," says Maria Eguren, the behavior manager at PHS/SPCA. Trained staff and volunteers will return calls within 48 hours (Monday through Saturday during normal business hours) to offer free advice related to domestic animal behavior.
The helpline was started about a decade ago and offers advice to more than 1,000 callers per year. Pet owners using the helpline can also expect a follow-up call a few weeks after their initial call as well as a third follow-up call a few months later to check on the animal's progress.
For new pet owners Eguren suggests, "It is important to start setting some limits and house rules from the very beginning. People who rescue dogs feel that they need to compensate for everything these animals lacked previously, but many dogs have a hard time understanding the balance and usually start taking over the house.
"I received a call from a recent adopter who had taken a terrier home. After a few weeks in the new home, the terrier started turning into a more demanding and pushy dog. I had her follow the "Nothing in Life is Free" program, which requires that dogs earn all the good stuff they receive. In this way dogs easily understand that the people are the leaders and it is only natural to respect their family members. The adopter took our advice, and in only 10 days they had their loving dog back."
The Free Behavior Helpline is 650-340-7022 ext. 783 (ext. 786 for Spanish). See more behavior tips at www.PHS-SPCA.org.
Lindsay Reynolds is the outreach coordinator for the Peninsula Humane Society. For more information, visit www.PHS-SPCA.org. or call 650-340-7022 ext. 344.
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